Access to accurate, comprehensive data is critical in meeting social service demands, informing public policy and driving community action.

Now, thanks in part to a grant from The San Diego Foundation, the San Diego region has one more tool for needs-based assessments, planning and measuring the impact of social services and quality of life.

On August 30, 2-1-1 San Diego, in partnership with The Malin Burnham Center for Civic Engagement at The San Diego Foundation, launched the 2-1-1 Data Dashboard and Community Information Exchange. The new, robust data-sharing tool will help San Diego leaders and organizations better understand and meet the needs of the community.

“The 2-1-1 Data Dashboard truly is a vital tool that connects communities and agencies and, most importantly, people who are in need with the services that can help them overcome challenges,” shared The San Diego Foundation Interim CEO Connie Matsui.

The Dashboard can be used to identify community needs, trends, asset mapping and service gaps.


Targeting Root Causes

2-1-1 San Diego sits at the nexus of community needs, fielding thousands of calls every week from San Diegans who require vital social services.

The 2-1-1 Data Dashboard brings all that information and data into one central location for all stakeholders to utilize, whether by helping councilmembers better identify the needs within their district or allowing social service providers to research the neighborhoods most in need.

“While an individual who calls us that is looking for community housing might not feel that they have a voice in the community, if you multiple that person’s individual activity across a community, it tells a story,” shared John Ohanian, President & CEO of 2-1-1 San Diego.

In addition to client demographics, needs, and referral data, 2-1-1 Data Dashboard provides insights into population health, accessibility, equity and other valuable social indicators of health.

The 2-1-1 Data Dashboard ensures that San Diegans in-need will find it easier to gain immediate support, and local organizations and agencies will be equipped to serve their constituents.

Most importantly, it will help regional leaders and organizations decrease the number of San Diegans who are left behind.

Watch the tutorial on how to use the Dashboard here:


Explore the 2-1-1 Data Dashboard Today